Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 4 - 8 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Digital downloads
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalized orders

    Yes, I do accept custom personalized orders. Please don’t hesitate to reach out if you have any questions or would like to discuss specific details.

    Do you accept rush orders?

    Yes, I do accept rush orders. Please be sure to add the rush order listing when placing your order, as this is the only way I can guarantee delivery by your requested date. Without the rush order listing, I will not be able to ensure your order arrives in time.

    What is your turnaround time?

    My current turnaround time for orders is approximately 10 weeks.

    How do I know if I need to add the rush order listing?

    When placing your order, please note the estimated delivery date shown under “Order today and get it by.” If you need your order to arrive before that date, you will need to add the Rush Order Listing to your purchase. Without the rush option, I am unable to guarantee delivery prior to the date provided.

    Why does it take so long to get my order?

    All fish extenders, classroom behavior charts, and job charts are individually handmade and custom-designed. I create each order from start to finish. I cut the fabric, embroider the designs, and sew everything together. Because every item is made to order, no two pieces are exactly alike, making each one truly unique.

    Legal imprint